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January 29, 2019 by Kite Meeting Management

The Art of Active Listening

The Art of Active Listening - Kite Meetings

It’s absolutely true, listening is an art. And sadly, it has become a lost art. Few actually do it well. It would seem to be a pretty simple concept, but there are several deterrents that get in the way.

Many of us are guilty of starting a conversation and putting a thought or question out there. Instead of giving the other individual time to formulate a response, we immediately re-phrase the question or remark and answer it ourselves. In other words, we don’t give ourselves a chance to listen since we never stop talking.

The second reason is that even when we stop and wait for a response from the other person, we often don’t hear, or worse, comprehend, what they say because we are so busy formulating our reply to what we assume they will say. We want to be perceived as quick witted and always prepared with a snappy comeback to any question or comment.  The problem with all of this is that we are missing so much vital and crucial information. 

I am the entrepreneur owner of Kite Management.  Kite Management is a full service events and digital agency. There is no single piece or part of your next meeting, conference or special event that we can’t plan, organize and produce, including any design elements you may want incorporated into your theme or branding.   In my 20 plus years as a meeting professional I have witnessed many changes to how meetings are produced, but the planning still begins with developing an awareness and understanding of what the client wants and expects.  One thing that remains consistent is that these corporate gatherings are detail heavy and typically not inexpensive.  However the cost can merit exponential returns when meticulously planned and well crafted and that’s where Kite Management comes into play.  We have recently re-designed our website and it is looking and operating better than ever. Check it out and let us know what we can help you with for your upcoming conference or special event. 

When a client calls and tells me they want to discuss a new project, I listen. I want to hear every word, pick up on each nuance, and watch their non-verbal body language. When a person is excited to share information, or tell you a very key point, they intuitively lean forward as if to say, “don’t miss this next point because it is very important”. So I remain quiet to hear every word, notice the inflection of their voice, whether they raise or lower the volume and the tone they use and watch for non-verbal hints. 

People ask me all the time what I attribute to creating a successful meeting and my answer, without a doubt, is to be a good listener. Hear what your client tells you, and how many times and ways they tell you the same thing. When they mention a particular element, such as the need for a timely and topical speaker or opening the conference with a themed party that will set the mood and tone, then I take note. It tells me what the core component needs to be and allows me to build and frame the other aspects of the meeting to correlate and coordinate from that point. 

Here’s my last tip to share about listening. Count to eight before you reciprocate.  I have been guilty of hi-jacking a conversation and realizing that I spoke too soon and cut off the other individual’s response. It will seem like an eternity, but be smart and give the person with whom you are communicating the time to acknowledge your comment or statement. It builds respect and credibility. Not only does this expand the opportunities for communication, but you also allow yourself time to hear and take notice of their cerebral nuances. 

Happy listening. You’ll be surprised what you hear! 

Filed Under: Articles Tagged With: #hospitality, #kitehype, #marketing, articles, Awareness, Communication, Listening, meetings and events, Relationship Building, sales and marketing, Understanding

December 22, 2018 by Kite Meeting Management

Testimonial: Christine Wolff

Like many entrepreneurs who have websites, mine needed a little tweaking. Functionally, it was fine, but it didn’t tell my story. Although I am a Distributor with American Solutions for Business, I wanted my website to be an extension of who I am personally, as well as professionally, so that clients feel a connection. My vision was for a uniquely personalized website that introduces me to clients and prospective clients. I want visitors to relate to me and know me as an individual person, not simply as a distributor of branded promotional merchandise.

I turned to Rebecca Shevrin at Kite Management, who is brilliant when it comes to turning a lack-luster website into something that is appealing to my target audience. Rebecca’s incredible skills allow her to transform a cookie-cutter web design into one I am proud to call my own. She has an intuitive and uncanny ability to read people and deduce what they have in mind, but may be unable to put into words. With minimal direction, she formulates ideas and examples and constructs content that is beyond your expectations. And, she is brutally honest, which I respect. I need real feedback and it’s difficult to find. I love my new website and the uptick in traffic has been noticeable.

Websites are not all she has in her bag of tricks. Often, she will suggest an idea I didn’t even realize was an option and she makes it operate perfectly! Not long ago, I asked her how to stimulate interest using social media and the next thing I knew she had created a short video exceeding anything I had envisioned. She is ingeniously clever, creative and quick. Within a day my new video was ready and in use. Rebecca will be creating a new video every month for me, so be sure and check back to see what timely messaging will be on my website.

I am so pleased with my new website and invite you to visit it at www.christinewolff.com and see an example of how your site can be customized. Contact Rebecca at rshevrin@kitemeetings.com with your needs and let her work her magic to upgrade and creatively enhance your website. You’ll quickly see how easy it is to make your website more engaging and appealing.

Filed Under: testimonials

October 10, 2018 by Kite Meeting Management

MentorCom 2018

Kite Meeting Management had the honor to produce the inaugural MentorCom 2018 on behalf of their client MentorcliQ on September 20, 2018 at COSI in Columbus, Ohio.   Not only was Kite Meetings excited to be the events management company who planned and organized this conference, but we also procured all of the branded products enjoyed by the attendees.   From the bling lanyards, which were a huge hit, to the printed collateral, signs, banners, clings, pens, notebooks, koozies, even down to the socks worn by one of the hosts, Kite Meeting Management was front and center.

We can’t wait to do it all over again for an expanded MentorCom 2019.  Check out the awesome testimonial we received from MentorcliQ about our work and future projects with them!!

If you are thinking of planning or hosting a meeting in the near future, Kite Meeting Management would be thrilled to provide you with a proposal on services for the planning, organization and production of your event.  We are presently working on projects for 2019 and 2020 and would love to hear from you.  Send us a note using the “Get Started” link in the upper right corner of our website and tell us about your upcoming event.  You will hear from us in 24 hours or less.

MentorCom

More photos here.

Filed Under: Projects

October 7, 2018 by Kite Meeting Management

Testimonial: MentorCom

As a seasoned marketing professional who has managed and worked directly with many event planners over my career, I can unequivocally tell you that Glenna Fulks and her team at Kite Meeting Management are the best.

I know from experience that it is daunting to hand over control to a vendor. It is only natural to try and keep your hands in the mix and maintain control over all of the various pieces and processes.  As the day-to-day activities in all businesses continues to intensify and become more complicated, I gladly give the reins to Glenna and her team so they are able to handle the activities associated with planning, organizing and producing our corporate events.

It has been my pleasure to utilize the services of Glenna and Kite Meetings on more than one occasion and she consistently over-delivers.  It has become standard for me to sit back and collect compliments from meeting attendees, as well as the owners and executives of the company because her services are so completely all-inclusive and ingeniously clever in every way.  Her team has been hand-picked from industry peers that she has worked with for many years so they too compliment her work ethic and desire to raise the bar and exceed on all levels.

Her services are expansive and go well beyond what you normally expect to find from a 3rd party provider of meetings and events. Whether it is graphic design, website development and management, finding keynote speakers, team building, venue sourcing or the creation of a story board for an opening video, she is my one-stop shop.  She also procures SWAG and promotional products and while I don’t know her sources, I can testify that if you ask her for an item, she finds it.  Her contacts and resources reflect her dedication to creating and formulating meetings and conferences that chart new pathways of excellence.  She always has her client’s back and will work diligently to make sure you are aware of every pitfall and pot hole that may be out there.  She will run interference and solve for issues before they become problems.  Glenna Fulks and Kite Meetings is the answer before you even realize you had a question.

Gracey Cantalupo,
MentorcliQ Marketing

Filed Under: testimonials

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From Europe to Asia, the Caribbean, Mexico and the United States, spanning corporate, pharmaceutical, advertising and association, Kite Meeting Management utilizes their creative talents and network of contacts to elevate the quality of your meetings and set new standards of seamless execution. We are ready and prepared to take your meetings to new heights!

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